Refund Policy
When you purchase online, you have a statutory right to return a product or cancel an order up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the item to Comhaltas and we will organise a refund (excluding delivery cost). If an item is damaged or faulty please contact Comhaltas immediately and we will deal with your issue. You can contact us by email: [email protected], or phone us on: 01 280 0295. If you are calling from outside Ireland, dial +353 1 280 0295. Please quote your order reference number to assist us in tracking your order.
Delivery Policy
Products requiring shipping will be sent to you within 5 working days of receipt of your order, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside our control. The actual time in transit for your order will vary depending on your location.
If your products are not available within the 5 working days, we will advise you of the delay and give you an estimated date of availability. We will generally ship to you via Ireland’s national carrier, An Post, unless we hear from you that you require more expedited delivery, in which case extra shipping charges may apply. We will discuss any such arrangement with you before shipping your order.
If you have any questions related to your delivery please contact us directly on the numbers below.
E-Mail: [email protected]
Telephone: +353 1 2800295
Fax: +353 1 2803759