Who we are
We are Comhaltas Ceoltóirí Éireann, our website address is https://comhaltes.ie
Comhaltas respects the privacy and rights of its visitors. No effort is made to identify individuals without their knowledge. Comhaltas has created this privacy statement to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices of Comhaltas.
A user can access our web sites and utilise a number of our services without providing any information at all. However, all users who avail of Comhaltas online services and opt in services provide basic contact and demographic information. We do not provide this information to any third party.
We do not follow a user’s browsing path outside of our web sites. Information comhaltas.com collects includes any form submissions made, information from a simple tracking cookie for use on our website, and other non-identifying information automatically logged by our web server.
What personal data we collect and why we collect it
Contact forms
If users wish to contact Comhaltas regarding our products, performances and services, they must enter personal information. Services that currently or may in future require some form of sign up include:
- Online purchases or bookings
- “Contact Us” email enquiries
- Applications to our scholarships and teacher training
- Subscription to Comhaltas Mailing List
- SCT Registration
The information collected when a user contacts Comhaltas regarding a service can include an e-mail address and name. When contacting us regarding a service, a user may also “opt out” of various e-mail notifications or offers (see Opt- Out Procedures below).
Opt out
Our site provides users the opportunity to opt-out of receiving promotional/marketing information from Comhaltas. To unsubscribe please send your request to [email protected], where it will be handled personally and quickly.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Social media
If you connect or integrate any social media services with services we provide, you may receive social notifications either from us or from third party companies providing social media services on our behalf. You can manage these social notifications through changing your privacy settings on the relevant social media site or discontinuing any interaction. If you register and provide information to a forum or blog on our Website, the information you provide will be published and will be publicly available on our Website. It will not be used for any other purpose.
Content from other websites
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Cookies
Cookies are pieces of information that a website transfers to your computer’s hard disc for record-keeping purposes. Cookies can make the web more useful by storing information about your preferences on particular sites, thus enabling website owners to provide more useful features for their users. They contain no name or address information or any information that will enable anyone to contact you by telephone, email or any other means. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or inform you when they are set. However, given that we may sometimes use cookies, you may not be able to take full advantage of our website if you do disable them.
Analytics
We use Google Analytics to record anonymised data about how this website is used. This enables us to measure how many people use the website, how they reach the site, and what pages they visit.
This information helps us improve the website by understanding how people use it, and also enables us to report to funders about how well the site is performing.
Google Analytics does not allow us to view individual user details; it only enables us to analyse patterns of behaviour across multiple users. It collects users’ IP addresses, but solely for the purpose of analysing where in the world people are using this site.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Woocommerce
We collect information about you during the checkout process on our shop.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Branches can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Payments
We use Stripe for our payments. See Stripe’s privacy policy.
Comhaltas Branch Pages
Each unit within the Comhaltas organisation may set up a shopfront on this website. We collect information about you during the checkout process from any unit shop.
What we collect and store
While you visit our site, we’ll track:
Branches you’ve viewed: we’ll use this to, for example, show you branches you’ve recently viewed
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our shop or branch
- Comply with any legal obligations we have, such as calculating taxes
- Improve our branch offerings
- Send you marketing messages, if you choose to receive them
- If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Branches can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Forms
We use Ninja Forms for our online forms. Ninja Forms does not have any access to your site or the form data entered within your site. We NEVER collect or even have the capacity to see data entered into form fields or any other user data.
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How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address, billing and shipping addresses.
What rights you have over your data
Data protection laws provide you with the following rights to:
- request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;
- request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected;
- request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below);
- request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it; and
- request a copy of your personal information which you have provided to us, in a structured, commonly used and machine-readable format and the right to transfer it, or to require us to transfer it directly, to another controller; and
- You also have the right to object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
- You will not have to pay a fee to access your personal information (or to exercise any of the other rights above). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
- We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
- Where we rely on your consent to process your personal data, for example if we need your consent to send you any direct marketing, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us using any of the details set out below in the “Contacting Us” section. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
- If you are unhappy about how your personal data has been used please refer to our complaints policy. You also have a right to complain to the supervisory authority, which in Ireland is the Irish Data Protection Commissioner.
How we protect your data
Your data is secured by encryption, firewalls and Secure Socket Layer (SSL) technology. This is industry standard encryption technology which manages the security of messages transmitted across the internet. When we receive your data, we store it on secure servers which can only be accessed by the web developer Surface Impression.
What data breach procedures we have in place
Data breaches are rare but in the case of this happening they will pinpoint the exact details of the breach including the time, where it happened on the system, the cause of the breach, and the extent of the damage.
Additional security measures are monitored by the hosting provider.
Where your data is sent
The website is hosted within the European Union and no data is transferred outside of the EU.
Comhaltas may collect your e-mail address provided in forms or as part of the online purchase process. Comhaltas maintains a strict “no-spam” policy. Your e-mail address will not be sold to a third party.
Comhaltas may periodically send promotional e-mail to its subscribers about performances, goods or services offered by Comhaltas. You can indicate on all forms that you wish not to receive further e-mail information from Comhaltas.
Irish data protection commissioner
Further information on your data privacy rights are available on the website of the Irish Data Protection Commissioner.
Teagmháil
If you have any questions about this privacy statement, or the security practices of this site, you may contact [email protected]